Terms and conditions

These terms govern the use of the website www.keepinghealthyathome.com and it forms a legally binding contract between the user and the owner, Metso For Laboratories Tools & Requisites Trading, with registered offices at 804 B-013, 8th Floor, B2 Gulf Tower, Um Hurair Second, Health Care City, Dubai, UAE.

All users must read this document carefully.

Account registration

In order to use these services the user must create an account, which will require them to enter some personal information in a complete and truthful manner. Failure to do this will result in unavailability of the service. Users will be responsible for keeping their login information safe.

Users will be responsible for keeping their information safe. For this reason, users will be asked to provide passwords which are of a high security standard. By registering, users also agree to be fully responsible for all activities which take place under their account.

Users are required to inform the owner of www.keepinghealthyathome.com immediately if they believe that their account information has been breached in any way.

Account termination

Users can terminate their account and stop using the service at any time by doing this online at www.keepinghealthyathome.com on the account settings page, or by contacting the owner of this website directly.

Account suspension and deletion

The owner of the website www.keepinghealthyathome.com reserves the right at its sole discretion to suspend, delete at any time and without notice any user accounts which it deems are inappropriate, offensive or otherwise in violation of these terms and conditions.

The suspension and removal of accounts will not entitle the user to any claims for compensation, damages or reimbursement.

Account termination

Users are required to inform the owner of www.keepinghealthyathome.com immediately if they believe that their account information has been breached in any way.

Content on www.keepinghealthyathome.com

Unless this has otherwise been specified, all of the content on www.keepinghealthyathome.com is owned and provided by the owner of this website or its licensors.

The owner of this website does everything that it can to ensure that the content that is provided on this website infringes no legal provisions or third-party rights, however it may not always be completely possible to ensure this.

Intellectual property rights

The owner holds and reserves all intellectual property rights for any such content. Therefore, users may not use content in such a way which is not necessary or implicit with the proper use of this service.

Users may not copy, download, share, modify, translate, transform, transmit, sell sublicense, edit, transfer or assign to any third parties any of this content.

When users purchase downloadable content then this is intended for sole, personal and non-commercial use only.

Paid products

All of the products on www.keepinghealthyathome.com, as part of the service, are provided on the basis of payment. The fees for such products are clearly displayed on web pages and in order to purchase these products then the user must register and login on www.keepinghealthyathome.com.

Product descriptions

Prices, descriptions and the availability of the products are all outlined on the shop and are all subject to change without notice.

All of the characteristics of the chosen product will be outlined as clearly as possible. All products on www.keepinghealthyathome.com will be presented with the greatest accuracy which is technically possible but www.keepinghealthyathome.com maintains that this is for information purposes only and implies no warranty as to the characteristics of the chosen product.

Purchasing process

The purchasing process includes the following steps:

• Users must choose their desired product from the shop and then verify their purchase selection.
• Once the user has reviewed the information that has been displayed on the purchase selection then they may place the order by submitting it.
• Visa and Mastercard are both accepted forms of payment.
• Once your payment is completed, it will be displayed as KHHMLR, DUBAI on your bank statement.

Prices

Users will be informed of the prices for the products which they have chosen during the purchasing process and before order submission. All products will be delivered digitally and there will be no delivery costs for any of the items purchased on www.keepinghealthyathome.com.

Delivery

All items will be delivered within the specified timeframe of when they purchased the product. Some larger files may take longer to download than others and all downloads will be reliant on a secure internet connection which is to be provided by the user.

Refund

Items may be returned and refunded in the following cases:

• If the download link has been sent for the wrong item
• If the item is faulty in any way
• If there is a technical fault on our part which has not allowed the item to download or if the item has not arrived

Please note that all refund requests must be made in writing to customer services within 7 days of purchasing said product, as well as clearly explaining the reasoning behind the refund request.

If the refund request is accepted, please allow 5-10 working days for the reimbursement to reach your account.

We are unable to accept any refund or return requests which are not made within the above deadline

Indemnification

The user agrees to indemnify and hold www.keepinghealthyathome.com, its owner and subsidiaries, officers, agents, directors and employees from and against any claim or demand – including but not limited to lawyer’s fees and costs – made by any third party due to or in relation with any culpable use of or connection to the service, a violation of these terms and conditions, infringement of any third party rights or statutory provision by the user or its affiliates.

Limitation of Liability

Users shall have no right to claim damages against the owner. By using our site and agreeing to our terms, you understand and accept that the company and associates are not liable for damages of any kind, direct or indirect following the use of the information displayed on our site or the use of our products. The company will not accept any liability or be held accountable, the use of our products and information is at your own choice.

Changes to these terms

The owner reserves the right to modify and change these terms and conditions at any time. In such cases, the owner will inform the user of any changes that have been made. Such changes will only affect the relationship with the user for the future.

The continued use of these services will signify that the user has accepted these revised terms. If users do not wish to be bound by the revised terms and conditions, then they must stop using the service.

Contact

All communications relating to www.keepinghealthyathome.com and these terms and conditions are to be sent to the contact information provided on the contact page.